If You Are Experiencing An Emergency Or Crisis
No one wants to experience a crisis, but they do happen. Fortunately, there are people and organizations willing and able to help. Use these resources if you or someone you know is experiencing a crisis. It’s important to identify the correct options and seek help quickly in a crisis situation.
In An Emergency
If you or a loved one is in immediate danger calling 911 and talking with police may be necessary. It is important to notify the operator that it is a psychiatric emergency and ask for an officer trained in crisis intervention [Martin County and St. Lucie County Sheriffs’ Offices have CIT-trained deputies on the force, as does the Stuart Police Department] or trained to assist people experiencing a psychiatric emergency.
In A Crisis
Treasure Coast Region: Call the 211 HelpLine – Your local Community Helpline & Crisis Hotline. Help.Starts.Here. 211 HelpLine’s caring staff provide crisis intervention, information, assessment and referral to available community resources and services. Calls to 211 are free, confidential and available 24/7 with multilingual capabilities. People of all ages can call for themselves or for others. 211 HelpLine serves Martin, St. Lucie, Indian River, Okeechobee and Palm Beach Counties. Also visit www.211treasurecoast.org.
National Suicide Prevention Lifeline – Call 800-273-TALK (8255). If you or someone you know is in crisis — whether they are considering suicide or not — please call the toll-free Lifeline at 800-273-TALK (8255) to speak with a trained crisis counselor 24/7.
The National Suicide Prevention Lifeline connects you with a crisis center in the Lifeline network closest to your location. Your call will be answered by a trained crisis worker who will listen empathetically and without judgment. The crisis worker will work to ensure that you feel safe and help identify options and information about mental health services in your area. Your call is confidential and free.
Crisis Text Line – Text NAMI to 741-741
Connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.
National Domestic Violence Hotline – Call 800-799-SAFE (7233)
Trained expert advocates are available 24/7 to provide confidential support to anyone experiencing domestic violence or seeking resources and information. Help is available in Spanish and other languages.
National Sexual Assault Hotline – Call 800-656-HOPE (4673)
Connect with a trained staff member from a sexual assault service provider in your area that offers access to a range of free services. Crisis chat support is available at Online Hotline. Free help, 24/7.
If you are in a crisis, please reach out. There ARE people ready to help you – right NOW!
FIND HELP IN A CRISIS OR TEXT “NAMI” TO 741741
Navigating A Mental Health Crisis
From NAMI.org: When mental illness is present, the potential for crisis is never far from mind. Crisis episodes related to mental illness can feel incredibly overwhelming. There’s the initial shock, followed by a flood of questions—the most prominent of which is: “What can we do?”
People experiencing mental illness—and the people who care for them—need information. However, that information is not always readily available and the search for answers may require more energy and persistence than possible in times of crisis.
“Navigating a Mental Health Crisis: A NAMI Resource Guide for Those Experiencing a Mental Health Emergency” (Crisis Guide) provides important, potentially life-saving information for people experiencing mental health crises and their loved ones. This guide outlines what can contribute to a crisis, warning signs that a crisis is emerging, strategies to help de-escalate a crisis, available resources and so much more.
Getting Answers When You Need Them
Like any other health crisis, it’s important to address a mental health emergency quickly and effectively. With mental health conditions, crises can be difficult to predict because, often, there are no warning signs. Crises can occur even when treatment plans have been followed and mental health professionals are involved. Unfortunately, unpredictability is the nature of mental illness.
Unlike other health emergencies, people experiencing mental health crises often don’t receive instructions or materials on what to expect after the crisis. That is why we created this guide, so people experiencing mental health emergencies and their loved ones can have the answers and information they need when they need it. In the pages of our Crisis Guide, you’ll find:
- Understanding mental health crises
- Preparing for a crisis
- What to do during a crisis
- What to do following a crisis
- A sample crisis plan
Share With Your Community
We encourage sharing these tools and resources in local communities, specifically with those who are most likely to be in contact with people experiencing a mental health emergency, like:
- Emergency departments
- Law enforcement officials
- Primary care physicians
- Court clerks where involuntary commitment processes are initiated
- Anywhere a person in crisis might be seen for the first time
A Portable Treatment Record from the Crisis Guide is available for download and use to begin creating your personal crisis plan.
You can also download the following infographics. They cover warning signs, what to do if you expect someone is thinking about suicide and how to prepare for a crisis. These printable resources are a great way to spread awareness about what to do in a crisis.
- Warning Signs of a Mental Health Crisis
- What to Do in a Mental Health Crisis
- Preparing for a Crisis
- Making a Crisis Plan
- What to Do if You Suspect Someone is Thinking About Suicide
Or download all five by clicking this image —>
Wellness Recovery Action Plan
Click here for a valuable planning tool for health and well-being, the Wellness Recovery Action Plan: Developing-a-WRAP-Plan.
WRAP is a self-management and recovery system developed by a group of people who had mental health difficulties and who were struggling to incorporate wellness tools and strategies into their lives. WRAP is designed to:
- Decrease and prevent intrusive or troubling feelings and behaviors
- Increase personal empowerment
- Improve quality of life
- Assist people in achieving their own life goals and dreams.
Following are some Martin County and Florida resources relevant to mental health, mental illness and co-occuring disorders (mental illness and substance abuse). We strive to keep this information current and correct; if you find a phone number, link or information that is not accurate, or you know of another resource that should be added to this list, please let us know by emailing firstname.lastname@example.org. Thank you.
211 HelpLine of the Treasure Coast and Palm Beach
REGIONAL – Southeast Florida Behavioral Health Network
The Florida Department of Children and Families has contracted with the Southeast Florida Behavioral Health Network to provide services to Indian River, Martin, Okeechobee, Palm Beach, and St. Lucie Counties. The Southeast Florida Behavioral Health Network has subsequently contracted with the following vendors to provide services in the above mentioned counties (other than Palm Beach): Counseling & Recovery Center, Inc.; Community Coalition Alliance; Drug Abuse Treatment Association, Inc.; Public Defender Nineteenth Judicial Circuit; Legacy Behavioral Health, New Horizons of Treasure Coast, Inc.; and Helping People Succeed. (Source.)
www.sefbhn.org and on Facebook at https://www.facebook.com/Southeast-Florida-Behavioral-Health-Network-227006471122368/; Phone 561-203-2485.
Adult and Children’s Mental Health, Substance Abuse, Prevention and Suicide Prevention programs: https://sefbhn.worldsecuresystems.com/programs.html
Help for Mental Illnesses page: https://sefbhn.worldsecuresystems.com/amh.html
Local Mental Health Agencies
Harbor Network Drop-in Center – Stuart
618 SE Central Parkway, Stuart; Phone: 772 287 4545
The Stuart Harbor Network center offers a peer support group Mondays and Thursdays of each week at 1:00 p.m. and other programming throughout the week. Please call the center for more information. http://www.mhairc.org/drop-in-centers
Drop-In Centers are peer-operated, recovery oriented environments in the community that provide a safe, friendly, supportive and confidential place where people with similar experiences are not judged. Open 365 days of the year, the Centers are designed to empower consumers to change the quality of their lives. The members are respected and offer peer support to one another. Recreational and social activities are offered to all members to promote a supportive, active and empowering atmosphere as members actively participate in their recovery.
Welcome House Drop-in Center – Okeechobee
242 Hwy 441 SE, Okeechobee, FL 34974; Phone: 863 467 1026
New Horizons of the Treasure Coast and Okeechobee
http://nhtcinc.org – Community Mental Health, Primary Care and Substance Abuse Services Provider. Main campus on Midway Road in Ft. Pierce, with locations in Indian River, Martin, Okeechobee and St. Lucie Counties. New Horizons provides a safety net for those in crisis, outreach programs to promote resilience and recovery, and community education to help our community achieve health in both mind and body.
CONTACT: Crisis Services, 24/7: 772-468-3909; General Information (toll free): 888-468-5600; All phone numbers, including local offices: http://nhtcinc.org/contact-new-horizons/
Helping People Succeed
http://www.hpsfl.org – Helping People Succeed provides choices and opportunities that help children, families and adults improve their quality of life through education, training, and employment. Our passion is building successful families and futures–one life at a time!
Successful Families Programs: BABY STEPS, BRAIN Program, Developmental Interventions, Pre-School Behavioral Services, Baby Calming Techniques, Infant Massage, Infant & Toddler Social Communication, Music & Movement, Parent-Child Playgroups, Healthy Families Martin-Okeechobee.Behavioral Services: Autism Services, Children’s Community Mental Health Program
Suncoast Mental Health
http://www.suncoastmentalhealth.org – Suncoast Mental Health Center, Inc. provides best-practice and research-based assessment, counseling and supportive services to children and families in the Treasure Coast area. Suncoast Mental Health organization offers service provisions across settings. Its treatment didactics range from traditional to non-traditional treatment. We provide services in four counties: St. Lucie, Martin, Indian River and Okeechobee. The agency’s goal is to offer clinical and case management services in a variety of settings including but not limited to community, home-based, church, activity centers, school and/or etc. The organization has evolved as one of the community’s leading providers having developed contractual relations between the Department of Children & Families, Medicaid and other managed care providers. The organization has been one of the leading agencies on the Treasure Coast who provide therapeutic and case management treatment services for at-risk children and families. Since 2009, we have rendered our services to over four thousand children.
Contact: St. Lucie County – Main Office: 772.489.4726
Indian River County: 772.564.8616
Martin County: 772.221.8585
Okeechobee County: 863.824.0300
Adult Services include:
Therapeutic Services, Psychiatric Evaluations and Medication Management. Offers Individual Office Based Counseling, Home Based Counseling, Therapeutic Groups
Tykes & Teens – Mental Health Services for Youth
http://www.tykesandteens.org – Supporting and strengthening our community through quality prevention, education and social-emotional healing services for children and their families. Tykes & Teens is dedicated to strengthening families and preventing suicide, substance use and other dangerous behaviors by ensuring that all children have access to high quality mental health services. This includes counseling as well as a wide range of specialized programming that helps families cope with issues such as sexual abuse, domestic violence, bullying, school suspension and more. Tykes & Teens provides outpatient services at three locations in Martin County: Palm City, Jensen Beach, and Hobe Sound, as well as on site counseling in 13 Martin County schools, and in the Okeechobee School District. Select services are also available in St. Lucie and Indian River Counties. Our Prevention Services Division administers a youth alcohol prevention curriculum in all Martin County middle schools, and has provided more than 500 free community events since 2010. These events are carefully designed to educate parents on trending topics and to increase protective assets that are proven to help youth avoid drugs, alcohol and other dangerous behaviors, and to encourage positive and healthy choices.
We are a Medicaid provider and accept most insurance. Counseling services are available on a sliding scale for those without insurance. As a nonprofit agency, Tykes & Teens provides approximately $700,000 in free counseling and other services to the community each year. The support of the community is vital in ensuring that no child in need of services is turned away. At Tykes & Teens we believe that we cannot wait for another tragedy to happen—locally or nationally—to make affordable, accessible mental health services a priority.
Main location: 3577 SW Corporate Parkway, Palm City, FL 34990; Phone: (772) 220-3439
Additional outpatient locations: 3428 NE Sugar Hill Avenue, Jensen Beach and 8142 SE Federal Highway, Hobe Sound.
ARC of Martin County
https://www.arcmc.org ARC provides support and assistance to children and adults with a variety of challenges, including: intellectual disabilities, autism, Down’s syndrome, cerebral palsy, spina bifida, epilepsy, and other related developmental disabilities. Through a full spectrum of programs and medical technology, we assist with education, skill training, community involvement, physical and behavioral therapy, and developing self-sufficiency for each and every individual.
Stuart VA Outpatient Clinic – Stuart
3501 SE Willoughby Blvd, Stuart, FL 34994
Phone: (772) 288-0304
Mental health assessments, screening, and therapies for a limited number of mental health diagnoses. (Complex or more specialized treatment is referred to the Medical Center (West Palm Beach VAMC). Monday-Friday, 8am-4:30pm. Pre-registration is required.
Inpatient – Hospitals with Mental Health Services/Baker Act Receiving Facilities
Coral Shores Behavioral Health – Stuart
Private mental health hospital in south Stuart. 5995 Se Community Dr, Stuart, FL; Phone 772-403-4000 or 844-507-9654. https://coralshoresbehavioral.comOffers Inpatient, Partial Hospitalization and Intensive Outpatient programs for adults and seniors. Coral Shores Behavioral Health provides help to patients who need high-quality behavioral health treatment in a safe and secure setting with specialized units to meet individual needs. Coral Shores provides inpatient mental health treatment for adults and seniors. With a team of dedicated professionals, it is our core belief that mental health is an essential part of an individual’s overall health. We offer a continuum of mental health and addiction services for adults in a confidential, caring environment that promotes crisis resolution, positive self- awareness, personal growth and problem solving. Coral Shores Behavioral Health is open 24 hours a day, seven days a week and is a Baker Act receiving facility.
West PSL Tradition health center, now part of Martin Health Services –
This facility has either recently begun or soon will begin offering mental health services at its west Port St Lucie location. Information will be updated here as it becomes available. Phone: 772-785-5585
New Horizons of the Treasure Coast; 4500 W Midway Rd, Ft Pierce; St Lucie County; (772) 468-5600.
Treasure Coast Behavioral Healthcare at St. Lucie Medical Center is a 22-bed, high quality crisis intervention and stabilization unit backed by the full range of medical services provided at the hospital. Located within the hospital, this is the only center in St. Lucie County with medical care on-site 24/7. Access Team provides free consultation and assessments 24 hours a day, 7 days a week. Inquiries about services are strictly confidential and can be made by professionals, family members, friends, or the individual. Referrals can also be made by managed care companies and professionals. Whether you come to the hospital or call us on our crisis phone lines, you will speak to a behavioral health professional who can help. 1800 SE Tiffany, Port St Lucie; St Lucie County. If you need to talk or request a referral, call us at (772) 466-1500 or toll free (800) 433-2673. [Accepts Medicaid and other insurance types.] More information here: https://stluciemed.com/service/behavioral-health
St. Lucie Medical Center’s Intensive Outpatient Program, 1701 SE Hillmoor Ave, Suite 10, Port St. Lucie, FL. 34952. (772) 398-1640.
Several support groups are available in the area for persons with a mental health diagnosis and families/friends impacted by it.
FOR INDIVIDUALS WITH MENTAL HEALTH STRUGGLES
Harbor Network Drop-in Center – Stuart: 618 SE Central Parkway, Stuart. Peer support groups and other programming throughout the week. Please call the center for more information: 772 287 4545. http://www.mhairc.org/drop-in-centers
FOR FAMILIES & FRIENDS
NAMI Martin County Family & Friends Support Group: 1st & 3rd Monday of each month (except on holidays); details on our Events page here.
When: 1st & 3rd Mondays monthly
Where: Pittenger Center Room 2, St. Mary’s Episcopal couch, 801 SE Ocean Blvd, Stuart, FL.
Who: Family Member Or Friend Needing Support
Facilitated by: NAMI trained and certified facilitator who is also a family member.
St. Lucie Medical Center FREE Mental Health support group: If you are a loved one trying to help someone manage their mental health needs and need some support yourself, join us at our FREE Mental Health support group. https://stluciemed.com/service/behavioral-health
When: Every Tuesday From 5:30-6:30 pm
Where: Port St. Lucie Medical Plaza
1701 SE Hillmoor Dr, Suite 10, PSL, FL
Who: Any Family Member Or Friend Needing Their Own Support
Facilitated By the IOP Staff: Linda S. LMHC And Sandy A. LCSW
Information about Florida’s Mental Health Act, the “Baker Act”
About Florida’s Baker Act:
Definition: The Baker Act defines “involuntary examination” as an examination performed under sections 394.463, 397.6772, 397.679, 397.6798, or 397.6811, Florida Statutes (F.S.) to determine whether an individual qualifies for involuntary services. “Involuntary services” means court‐ordered outpatient services or inpatient placement for mental health treatment pursuant to sections 394.4655 or 394.467, F.S.
The Florida Mental Health Act, or “Baker Act,” in Florida’s Legislature: Statutes governing the treatment of mental illness in Florida date back to 1874. Below are significant revisions that have taken place since that time:
- The 1971 Legislature created the Florida Mental Health Act, commonly referred to as the Baker Act. This law substantially strengthened the due process and civil rights of individuals receiving services and treatment in the state’s public mental health system.
- The 1996 Legislature further amended the Baker Act to offer greater protections to individuals seeking voluntary admission, to strengthen guardian advocacy provisions, to expand notice requirements, and to specify provisions relating to suspension and withdrawal of receiving and treatment facility designations.
- The 2016 Legislature enacted Senate Bill 12 (SB 12), Chapter 2016‐241, Laws of Florida. This law made significant changes to the Baker Act to focus on the provision of behavioral health services for individuals experiencing co‐occurring disorders.
[Source: Florida DCF website]
The Martin County Clerk of the Circuit Court and Comptroller’s office provides the following information on special services relating to mental health and substance abuse. This process is available for family/friends who believe a loved one needs emergency help and detention to go through the court system rather than through law enforcement. http://www.martinclerk.com/index.asp?SEC=C2A8980E-E627-45AD-9B0D-251CCC10A723&DE=FD9F05E1-EACF-486F-9F0B-B437F5262D6E&Type=B_BASIC
Department of Children and Families: Crisis Services – Baker Act
DCF provides extensive information pertaining to the Baker Act and how it is implemented with children. Includes the Baker Act manual (2014) and list of Baker Act receiving facilities. http://myflfamilies.com/service-programs/mental-health/baker-act
The Baker Act and Children
The Florida Legislature passed House Bill 1121 (HB 1121) during the 2017 Session, which was signed into law by Governor Rick Scott on June 23, 2017 as Chapter 2017‐151, Laws of Florida. This law created a task force within the Department of Children and Families (Department) to address the issue of involuntary examination of minors age 17 years and younger. The statute requires the task force to:
- Analyze data on the initiation of involuntary examinations of minors;
- Research the root causes of any trends in such involuntary examinations;
- Identify and evaluate options for expediting the examination process; and
- Identify recommendations for encouraging alternatives to and eliminating inappropriate initiations of such examinations. . . .
Mental Health Resources from the Florida Department of Children and Families
About DCF’s role in Florida’s mental health:
Chapter 394, Florida Statutes (F.S.) states, “The Department of Children and Families is directed to evaluate, research, plan and recommend to the Governor and Legislature programs designed to reduce the occurrence, severity and duration, and disabling aspects of mental, emotional and behavior disorders.”
In other words, the Florida Department of Children and Families Mental Health Program Office is responsible for planning, managing and evaluating a statewide program of mental health services and supports, including community programs, crisis services, state residential treatment facilities, and children’s mental health services. The public mental health system is funded by federal block grant dollars and the Florida Legislature.
Though the state directly operates some of its mental health treatment facilities, Florida’s community mental health system is completely privatized. Public funds are contracted through local Mental Health Program Offices, mostly with non-profit local Community Mental Health Centers. People who need services get them by going to those providers directly – the state mental health program offices do not provide services.
[See link below to Southeast Florida Behavioral Health Network, which oversees and funds services in our area.]
Get Help Offers information on resources by county: http://myflfamilies.com/service-programs/substance-abuse/get-help
Adult Mental Health http://www.myflfamilies.com/service-programs/mental-health/adult-mental-health
Children’s Mental Health http://www.myflfamilies.com/service-programs/mental-health/childrens-mental-health-services
Marchman Act: The Marchman Act provides for voluntary admissions and involuntary assessment, stabilization, and treatment of adults and youth who are severely impaired due to substance abuse. Find our more information.
Baker Act Manual: The Baker Act provides legal procedures for mental health examination and treatment. Find our more information.
State Mental Health Treatment Facilities
- Florida State Hospital (FSH)
- Northeast Florida State Hospital (NEFSH)
- North Florida Evaluation and Treatment Center (NFETC)
- South Florida Evaluation and Treatment Center, operated by Correct Care LLC
- South Florida State Hospital, Operated by Correct Care LLC
- Treasure Coast Treatment Facility, operated by Correct Care LLC
- West Florida Community Care Center, operated by Lakeview Center
Florida Division of Vocational Rehabilitation
Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers.Our Mission is “to help people with disabilities find and maintain employment and enhance their independence.” Our Vision is “to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees.”
In addition to the general customer employment program, VR has additional specific programs designed to help eligible people with disabilities become employed, including mental health programs. VR coordinates services with available mental health centers, programs, and service providers to assist individuals with mental or emotional disabilities in becoming employed.
Phone: (772) 221-4095
Phone: (772) 873-6550
Phone: (863) 462-5044
PREGNANCY AND POSTPARTUM SUPPORT
Mental illness is the leading health complication during pregnancy and after delivery affecting approximately 1 in 5 women and 1 in 10 men in Florida each year.
But very few receive the support and care they need, due in part to lack of access to well-trained providers.
The Florida Maternal Mental Health Collaborative seeks to change that.
Crisis Lifeline: 800 273-8255
Suicide Hotline: 800 784-2433
Florida 2-1-1, dial 211 or visit them online for your local resources: www.211treasurecoast.org
Postpartum Support International “warmline” – not for emergencies: (800)944-4773
Fussy Baby Network – (888) 431-2229- support for parents in caring for baby who is “fussy, crying excessively, or has difficulties with sleeping or feeding.”
Parents Without Partners – (800) 637-7974 or visit them online: www.parentswithoutpartners.org
About Mental Health, Mental Illness and Resources . . .
National Alliance on Mental Illness offers extensive information on mental health disorders and treatments. View Nami.org/Learn-More for the full list of materials. Here are some of the links:
- Anxiety Disorders
- Bipolar Disorder
- Borderline Personality Disorder
- Dissociative Disorders
- Eating Disorders
- Obsessive-Compulsive Disorder
- Posttraumatic Stress Disorder
- Schizoaffective Disorder
Anosognosia, Dual Diagnosis, Psychosis, Self-Harm, Sleep Disorders, Suicide…
Information IS available to help you make sense of what’s happening. Please reach out! You are NOT alone!